Privacy Policy

At hotelszakynthos.com, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data. We comply with applicable laws and regulations to ensure your privacy rights are respected and preserved.

Data We Collect

Information You Provide
Information provided by you during account creation, purchases, or communication, including your name, email, phone number, and billing address.
Transaction/Financial Information
Details regarding your financial transactions including products/services ordered and payment methods, processed through third-party services.
Communications
Any information you provide when contacting our customer support team or leaving feedback.
Automatically Collected Data (Usage Data)
Automatically collected information such as your IP address, browser type, device information, operating system, and any data collected via cookies (see our separate Cookie Policy).

How We Use Your Information

  • To provide and maintain the service, including processing orders and managing accounts.
  • To provide customer support and respond to your inquiries and feedback.
  • To personalize your experience by providing tailored recommendations and services.
  • For research and development, to improve our platform and products.
  • For marketing and promotional communications, subject to your consent.

Information Sharing (Disclosure)

  • Service Providers: Your information may be shared with third-party service providers who perform services on our behalf, including payment processors, hosting providers, analytics providers, and IT support.
  • Business Partners: We may share your information with business partners for co-branded services or joint promotions, but we do not sell, rent, or trade your personal information.
  • Legal Reasons: We may disclose your information to comply with legal obligations, protect our rights, or safeguard the safety of our users and the public.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Rights

  • The right to access your personal data.
  • The right to request rectification of your personal data.
  • The right to erasure of your data (the right to be forgotten).
  • The right to object to processing of your data.
  • The right to data portability.

Security Measures

We implement a variety of technical and organizational security measures to help protect your personal information from unauthorized access, use, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any updates by posting the new policy on our website and updating the 'Effective Date' at the top of this Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us through the support page on our website.